Contacts

Hotel:

• The standard check-in time – 14:00.
• The standard check-out time – 12:00.

Villas:

• The standard check-in time – 15:00.
• The standard check-out time – 12:00.

For guests’ convenience Imperial Resort & SPA offers next room categories:

• Standard: 21–24 m²
• Junior Suite: up to 28 m²
• Sky Room Superior Junior Suite: up to 30 m²
• Sky Room Junior Suite: up to 28 m²
• Standard Sky Room: 21–24 m²

Connect: a Connect room category consists of two separate rooms — a Junior Suite and a Standard room — connected by an interior door.

Detailed description of the hotel rooms can be found here.

Depending on the room category, rooms are equipped with one or two extra sleeping places (armchair-bed). The hotel also offers connected rooms for larger families (more than 4 guests). Children up to 4 years old inclusive stay free of charge.

For children, if needed, we can provide a baby cot (up to 3 years old).

All hotel rooms at Imperial Resort & SPA offer a magnificent view of Alexandrovsky Park and the hotel grounds.

The following services are provided at Imperial Resort & SPA at no extra charge:

• breakfast served from 7am to 11am (according to the chosen rate type) 
• 24-hour room service
• baby crib 
• Wi‑ Fi 
• air and train tickets booking 
• concierge services 
• taxi call 
• secured parking 
• 24-hour security service and video surveillance system 
• luggage storage 
• ATM 

At Imperial Resort & SPA, you can choose an accommodation rate with or without breakfast. Breakfast (buffet or set menu) is served from 7am to 11am at Alaska restaurant, located next to the hotel. You can also visit Alaska restaurant for à la carte dining from 12pm to 12am. In addition, the hotel offers 24-hour room service.

We strive to constantly delight our guests with various special offers, making their stay at Imperial Resort & SPA the most advantageous. However, one special offer can be applied to a single booking.

You can make a room reservation at Imperial Resort & SPA by:

• visit the main page of the website, enter your desired dates of stay and, by clicking the "Find Room" button, use the booking module.
• call our reservations line: +7(8422)240-240.
• send a written request to the Reservation Service info@imperial-hotel.org.

Our administrators will be happy to provide all necessary information and help you book the most suitable room or villa.

You can cancel your reservation free of charge if you notify us before the check-in date. In this case, we will refund the full amount. If cancellation occurs later, or if you fail to arrive or are late, one night’s rate will be charged.

The cost at Imperial Resort & SPA depends on the rate type, room category, number of guests, meal plan. You can find the exact cost of accommodation on the official website..

Check our current promotions here.

You can also get information about the cost by calling +7 (8422)240-240 or by sending a request to the email address info@imperial-hotel.org.

Our staff will assist in calculating the cost and finding the optimal option for your stay!

After making a reservation, an administrator of Imperial Resort&SPA will send you a booking confirmation, invoice or payment link. Payment must be made within 24 hours using the details provided in the invoice or via the payment link (valid for 24 hours).

You can choose the most convenient payment option for your stay at Imperial Resort & SPA:

• cash
• credit or debit card (MasterCard, VISA, MAESTRO, Mir)
• bank transfer (to hotel account)
• payment link (sent by administrator)

The hotel accommodation rules are available here.

The villa accommodation rules are available here.